Rising Costs Demand Sky-high Innovation. Drive Future Success with Our Data-driven Solutions and AI-powered Accelerators.
Like all industries, the aviation sector is facing a storm of escalating costs – from fuel prices to employee expenses. Higher fleet depreciation and amortization are also grounding growth ambitions, leading to a greater demand for financial rigor and strategic operational insights in the sector.
Looking to Streamline Your Day-to-Day Operations?
Gain the next-level advantage with WNS TRAVOGUE, a solution driven by deep industry expertise, a consultative approach and cutting-edge technology. By leveraging targeted outsourcing, smart data analytics and future-ready transformation frameworks, WNS TRAVOGUE enables airlines to enhance operational efficiency, reduce costs and unlock value across all functions. Whether it’s finance, HR, or customer service, our tailored solutions help you achieve higher profitability as passenger volumes reach record levels.
Partner to 25+ Leading Airlines
15% Improved Customer Experience
40% Higher Efficiency
30% Reduced Costs
The WNS Differentiators
WNS TRAVOGUE equips airlines with automation and AI-driven insights, optimizing efficiency across end-to-end airline operations. Paired with TravConsult, our consultative approach leverages deep industry knowledge and cutting-edge technologies to deliver innovative, sustainable solutions.
Business Excellence
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Network and Fleet Management Strategy
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Commercial Strategy
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Enterprise Performance Management
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Net Zero and ESG Strategy
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Technology Consulting
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Enterprise IT Strategy
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Application Portfolio Assessment
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Passenger Service System Selection
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New Tech – AI / ML, Blockchain, AR / VR
F&A Advisory Services
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Revenue Accounting Consulting
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Financial Performance Benchmarking
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Financial Process Consulting
Digital Transformation
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CX Strategy Design
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Digital Marketing Automation
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Digital Asset Diagnostics
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Loyalty Strategy and Advisory
TravOps enables airlines to streamline operations, improve financial resilience and chart a path toward sustainable growth.
Shared Services
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Data Management
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Learning Management
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Service Management
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Payroll
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Quality Assurance
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Workforce Management
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Talent Management
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Procurement
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Bid Management
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MIS and Reporting
Travel Operations
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Airport Operations
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Billing and Refunds
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Cargo Operations
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Fare Filing and Distribution
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Flight Firming
Technology
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Technical Helpdesk
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AI, Automation, Robotics
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Passenger Service Systems and Passenger Revenue Accounting – Selection and Implementation
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ERP and CRM Platforms
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Mobility and Access
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Data Engineering
Fulfillment Support
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Credit Card Transactions
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Rate Validation and Loading
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Revenue Integrity
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Flight-to-Fly
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Airline Scheduling
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Ticketing
Get in Touch with Our Experts
Co-piloting for Excellence: Real-world Impact Delivered
A Leading American Airline partnered with WNS to transform their revenue accounting and fare audit operations
Resulting in:
- Significant cost savings
- Productivity improvements
- Enhanced service quality
- Strategic resource focus
- Guaranteed process efficiencies year-over-year
- Comprehensive MIS and reporting
A Leading UK Airline leveraged WNS’s RPA-driven digital transformation capabilities
To achieve:
- 90% of the ‘refund-carding’ process managed through BOTs
- 30% productivity gains and higher accuracy in ticket refund processing
- 93% improvement in claims processing quality
