Platinum Sponsors | 3–4 November 2026 | Business Design Centre, London

Where insurance expertise meets AI-powered execution

Meet Capgemini at Insurance Innovators Summit 2026

Explore sessions

AI is reshaping the insurance landscape, but meaningful transformation takes more than technology. It calls for deep industry expertise, smarter operations and a human-led approach to delivering better outcomes.

Connect with our insurance experts, exchange perspectives with industry leaders and join us for two thought-provoking sessions on the future of insurance.

Drop by Capgemini barista lounge

Throughout the conference, enjoy specialty coffee at our lounge and network with insurance leaders.

Join us for a hot brew and explore how we are helping insurers turn AI potential into real business impact.

Barista coffee cart

Join our sessions

Day 1 · 3 November 2026 · 2:15 PM GMT

Leadership roundtable

AI-powered, human-led: Building Intelligent Business Operations in Insurance

How can insurers combine AI, human expertise and deep industry knowledge to create more agile, intelligent and outcome-driven operations?

Join us for a leadership roundtable exploring how insurers can move beyond isolated automation initiatives to build intelligent business operations that drive meaningful transformation, strengthen operational performance and deliver lasting business value.

Speakers

Shikha Singh
Shikha SinghGrowth officer, Financial Services, Capgemini IBO
Neeraj Prasad
Neeraj PrasadGo-to-Market Head (GTM), Financial Services, UK & Europe, Intelligent Business Operations
Tim Yorke
Tim YorkeGroup Transformation Director, Ecclesiastical Insurance Group (Guest Speaker)

Discover how an AI-powered, human-led approach can help shape the next generation of insurance operations.

Day 2 · 4 November 2026 · 10:00 AM GMT

Advisory session

From Cost Centre to Competitive Edge: Can AI Reinvent Claims Without Losing the Human Touch?

Claims are a defining moment in the insurance customer experience — and an opportunity for insurers to create a competitive advantage.

As AI transforms claims processes, how can insurers accelerate resolution, improve operational efficiency and deliver better outcomes without compromising empathy, trust and the human connection?

Join our advisory session with leading insurance executives to discuss the opportunities, challenges and practical considerations shaping the future of AI-enabled claims.

Panel

Manuel Rodriguez Vera
Manuel Rodriguez VeraIndustry Head, Insurance, Capgemini IBO
James Nicholson
James NicholsonUK Chief Claims Officer, Zurich
Hannah Pinches
Hannah PinchesHead of Motor Claims, Aviva

Explore how insurers can balance intelligent automation with human judgement to create a claims experience that works better for customers and the business.

Let's talk insurance transformation

Whether you're exploring AI-led operating models, looking to unlock greater value from claims or planning your next phase of transformation, we'd love to connect.

Meet the Capgemini team at Insurance Innovators Summit UK, exchange ideas with our experts and join us for a coffee at our barista area.

See you in London!