Tech Background
 

Intelligent Utilization Management: $8 Mn Savings, 50% Fewer Denials

See how a leading US payer leveraged proactive provider collaboration to boost satisfaction, effiiciency and care quality

 

The Game-changing Outcomes

 

Net direct savings

with an ROI of 4.9x

 

$8 Mn

in annualized savings

 

50%

lower claim denials

 

Provider NPS of 60

Access the Full Story for Insights On:

Scaling research

How proactive provider outreach improves satisfaction scores and builds stronger payer‑provider relationships

customized analytics solutions

Why prioritizing modifications and appropriate case withdrawals over flat denials creates long‑term value for both patients and payers

deal with sudden surges

How smarter UM delivers future‑ready healthcare, balancing efficiency with quality of care

Who is this story for?

Chief Medical Officers (CMOs)

Payer Operations Leaders

CFOs and Finance Executives

Why Leading Enterprises Choose WNS

  • Over 25 years of experience
  • AI expertise and a collaborative care model
  • Proven digital solutions across therapeutics

Recognized for Excellence

Leader in NelsonHall’s Healthare Payer Agility and Innovation, NEAT, 2026
Leader in the 2025 Gartner® Magic Quadrant™ for Finance & Accounting Business Process Outsourcing
Leader in NelsonHall’s Healthare Payer Agility and Innovation, NEAT, 2026
Gartner 2025 Magic Quadrant Leader

Partner with WNS to address specific challenges, drive sustainable value and sharpen your competitive edge .
Got questions?